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The SDS HelpDesk is help desk software that is affordable and easy to use. It is used throughout the world for customer support and facilities management.
The SDS HelpDesk provides trouble ticket management, customer profiles, service contract and warranty management, time tracking, workgroup management, knowledge base, and more. Extensive help files, tutorials, user guides, and screen wizards gets your support center up and running quickly and easily. Thousands of customers world wide are using the SDS HelpDesk. Some of the industries using our program include manufacturing, software, telecommunications, health care, local and federal government, banking, financial, consulting, service, non-profit, distribution, metrology, e-commerce, security, education, and the military. Many of our customers have told us that they evaluated a number of different help desk software packages before deciding to buy the SDS HelpDesk. Not only did they look at products in a similar price range, but also some of the much higher priced help desk software products. They told us the SDS HelpDesk included the features they needed most, was easy to use, and most importantly, made sense in how it was organized. |
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